Terms of Service

These Terms of Service ("Terms") govern your access to and use of Nudji ("Service"), operated by Nudji, Chennai, India ("we", "us", "our"). By creating an account or using the Service in any way, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

Service — the Nudji web application, including all features, APIs, notifications, and content we make available.
Account — the unique account you register to access the Service.
Content — any files, data, proposals, or materials you upload or create within the Service.
Customer Data — personal data about third parties (such as your clients) that you upload or process through the Service. You are the data controller of Customer Data; we process it on your behalf as a data processor.
Plan — the subscription tier that governs your access to features and monthly proposal quota.
Billing Period — the recurring monthly or annual cycle for which your Plan fee is charged, beginning on the date you first subscribe.

2. Eligibility

You must be at least 16 years old to use the Service. By using it, you confirm that you meet this requirement and that you are using the Service for professional or business purposes — not for personal or consumer use.

3. Your Account

You are responsible for maintaining the security of your login credentials and for all activity that occurs under your Account. Notify us immediately at hello@nudji.in if you suspect unauthorised access or a security incident.

You must provide accurate, current information when registering and keep it up to date. Accounts created with false or misleading information may be suspended or terminated without notice.

4. Acceptable Use

You agree not to use the Service to:

Upload or distribute malware, illegal content, or content that infringes third-party intellectual property rights
Attempt to reverse-engineer, decompile, scrape, or disrupt the Service or its underlying infrastructure
Use automated tools, bots, or scripts to create accounts or upload proposals at scale without our prior written consent
Harass, defame, deceive, or harm clients, other users, or third parties
Circumvent, disable, or interfere with any security-related feature of the Service
Violate any applicable law, regulation, or these Terms

We reserve the right to suspend or permanently terminate Accounts that violate these rules, at our sole discretion and without prior notice.

5. Plans, Billing & Taxes

Free trial. New accounts receive a 7-day free trial with access to all features and up to 3 proposals at no charge. No credit card is required. After the trial expires, your account becomes read-only until you subscribe to a paid plan.

Paid plans. Paid subscriptions are billed in advance on a recurring monthly basis. Your proposal quota resets on each Billing Period anniversary, not on the calendar month. Unused quota from a previous period does not carry forward.

Taxes. Nudji is the Merchant of Record. Prices displayed are exclusive of applicable taxes. Any Goods and Services Tax (GST), Value Added Tax (VAT), or equivalent indirect tax applicable to your jurisdiction is calculated and added at the time of checkout. Payments are processed securely via Razorpay.

Price changes. We may update Plan prices with 30 days' advance notice sent to your registered email address. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.

6. Cancellation & Refunds

Cancellation. You may cancel your subscription at any time from Settings → Billing. Cancellation takes effect at the end of your current Billing Period. You retain full access to paid features until then. We do not issue pro-rated refunds for unused time within a Billing Period.

Refunds. Charges are generally non-refundable. If you believe you were charged in error — for example, due to a duplicate charge or a technical failure that prevented access — contact billing@nudji.in within 14 days of the charge. We will investigate and resolve genuine billing errors promptly.

EU & EEA consumers. If you are a consumer in the European Union or European Economic Area, you have a statutory right to withdraw from a distance contract within 14 days without giving a reason. However, by subscribing to and immediately accessing the Service, you expressly consent to the immediate supply of digital services and acknowledge that you thereby forfeit your right of withdrawal, in accordance with Article 16(m) of the EU Consumer Rights Directive. Your statutory rights under applicable consumer protection law are not affected in any other way.

7. Your Content

You retain full ownership of all Content you upload to the Service. By uploading Content, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display it solely as necessary to provide the Service to you. This licence ends when you delete the Content or close your Account.

You are solely responsible for ensuring that you have the right to upload and share any Content you submit. We do not review uploaded files for legal compliance and are not liable for Content you provide.

8. Data Processing (GDPR Article 28)

This section applies when you use the Service to upload or process Customer Data. It constitutes a data processing agreement ("DPA") between you (as data controller) and us (as data processor) for the purposes of the General Data Protection Regulation (GDPR) and equivalent laws.

Your role. As the data controller, you determine the purposes and means of processing Customer Data. You are responsible for: (a) having a lawful basis for processing your clients' personal data; (b) providing your clients with appropriate privacy notices that disclose how their engagement data is tracked; and (c) complying with all applicable data protection laws in your jurisdiction.

Our obligations as data processor. We will:

Process Customer Data only to provide the Service and only on your documented instructions, unless otherwise required by applicable law
Ensure that all personnel authorised to access Customer Data are bound by written confidentiality obligations
Implement appropriate technical and organisational security measures as described in our Privacy Policy
Not engage new sub-processors beyond those listed in our Privacy Policy without giving you at least 14 days' prior notice and a reasonable opportunity to object
Assist you, to the extent reasonably possible, in responding to data subject rights requests concerning Customer Data
Notify you without undue delay, and no later than 72 hours after becoming aware, of any personal data breach affecting Customer Data
Upon Account deletion or termination of the Service, securely delete all Customer Data within 30 days, unless retention is required by applicable law
Make available to you, upon reasonable written request, information necessary to demonstrate our compliance with these obligations

9. Account Deletion

You may delete your Account at any time from Settings → Delete account. Upon deletion, all associated data — including proposals, analytics, Customer Data, and notification history — is permanently and immediately removed from our systems. This action cannot be undone. Deleting your Account while on a paid plan does not trigger a refund for the remaining Billing Period.

10. Intellectual Property

The Service — including its design, source code, branding, and all content we create — is owned by us and protected by applicable intellectual property law. You may not copy, modify, sublicence, or redistribute any part of the Service without our prior written permission.

11. Privacy

Our Privacy Policy explains how we collect, use, and protect personal data. By using the Service, you agree to the Privacy Policy, which is incorporated into these Terms by reference.

12. Third-Party Services

The Service integrates with third-party sub-processors listed in our Privacy Policy (including Supabase, Resend, Razorpay, Vercel, and Sentry). Your use of those services may be subject to their own terms. We are not responsible for the actions or omissions of third-party services.

13. Service Availability & Force Majeure

We aim for high availability but do not guarantee uninterrupted or error-free access. We may perform scheduled maintenance, deploy updates, or temporarily restrict access with or without notice.

Neither party shall be liable for any failure or delay in performing obligations resulting from causes beyond reasonable control, including but not limited to natural disasters, acts of war or terrorism, government actions, power or internet infrastructure failures, or acts of third-party service providers. The affected party must notify the other promptly and resume performance as soon as reasonably practicable.

14. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied — including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, accuracy, title, or non-infringement. Your use of the Service is at your own risk.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Nudji and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of revenue, loss of data, loss of goodwill, or business interruption — arising from or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising under or related to these Terms shall not exceed the greater of: (a) the total fees you paid us in the 12 months immediately preceding the claim; or (b) USD 100.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by applicable law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Nudji and its officers, employees, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your violation of these Terms; (b) your Content or Customer Data; (c) your use of the Service; or (d) your violation of any applicable law or third-party rights.

17. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Chennai, India. You irrevocably submit to that jurisdiction and waive any objection based on venue or inconvenient forum.

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes informally by written notice. If a dispute is not resolved within 30 days of written notice, either party may pursue formal remedies.

18. General Provisions

Severability. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed. The remaining provisions continue in full force and effect.

Entire agreement. These Terms, together with the Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between you and us regarding the Service. They supersede all prior written or oral agreements, representations, and understandings.

No waiver. A failure or delay by either party in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy. No single or partial exercise of a right or remedy shall preclude any other or further exercise.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, change of control, or sale of substantially all of our assets, provided the assignee agrees to honour these Terms and we notify you within 30 days.

Notices. We will send notices to your registered email address. Notices to us should be sent to hello@nudji.in.

19. Changes to These Terms

We may revise these Terms from time to time. For material changes, we will notify you by email at least 14 days before they take effect and update the "Last updated" date above. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to material changes, you must stop using the Service before they take effect. For any unused paid subscription, contact hello@nudji.in.

20. Contact

General enquiries: hello@nudji.in

Billing and subscription: billing@nudji.in

Registered address: Chennai, India